
This means John could trawl through Judy’s computer, including all of her personal files, documents, saved images and anything else saved on the computer. What seems like a non-intrusive question, accessing the modem information is a pivotal point where the scammers can then remotely connect to Judy’s network.

This is the first hack that allowed the scammers to remotely access Judy’s internet connection. The data shows that people aged between 55 to 64 were most often the victims reporting such scams. The ACCC says its scamwatch website has recorded a significant spike in these types of scams, known as remote access scams, with more than 8,000 reports recorded in 2018 so far, and losses of $4.4 million. This particular story involves scammers disguised as representatives from Telstra, offering assistance with NBN connection. With her permission, we felt it important to share her story, to remind our readers and the community of the type of scams being attempted today, and to reinforce the importance of not giving your information away, over the phone, or on the internet. This blog covers a recent attempt by a group of scammers who got very close to getting bank details and personal files from one of our readers. With some calling you on your home phone (even if listed as private), disguising themselves as specialists from a well-known business, and attempting to access your computer and network to steal money and personal information.

These types of emails were easy to single out, however today’s scammers are more ruthless, intrusive, and have no limits. Gone are the days of the dodgy-but-obvious Nigerian emails wanting to give you $12 million for nothing. We’re also seeing more creative techniques attempted by scammers to targeting individuals that are are not tech savvy.

With the world becoming more ‘digitised’, we now find ourselves exposed to sharp increases in online fraud, phone scams and data breach hacks. Protect yourself against the latest phone scam from fake ‘Telstra technicians’
